About Order Shipping
Processlng Time:
Normal Order: 24 Bushiness hours.
Customized Order: 2-5 Working days to be customized.
Shipping Time:
Most Countries (USA/CA/UK etc.): 3-5 Working Days.
International shipping (South Africa etc.): shipping lead times will vary, typically shipping time expected can be 5-8 working days. Contact customer service to know more details.
*Shipping Time may vary due to unexpected factors, such as bad weather, public holidays or other disease policies, etc. We appreciate your kind understanding for any possible inconvenience.
Customer Need To Know:
Q: About Shipping info
A. Shipping is not available for P.O. Boxes and APO/FPO addresses.It's best to make sure yourphone numberandemail informationare right, keep your phone open, because the shipper might contact you via phone.
Q: About Tax
A. We don't collect any tax in most countries at present. but if customs duties are imposed in the recipient’s country/region, the taxes will be paid by the buyer.
Q: About Responsibility
A. (1) The buyer shall bear the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
(2) The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
(3) If we ship the goods to your delivery address correctly and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, pleasemake sure that you or your authorized person are at the delivery address.
Tracking Information
Your understanding and patience are much appreciated. We will keep tracking and updating the shipping status to customer email. If you have any other concerns, just let us know.
You also can track your package directly from "Track Order" button with your order information.
Need More Help? Let Us Know
Contact US service@qvr.comPAYMENT POLICY
